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Getting Past No: Negotiating with Difficult People

 

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buy Getting Past No: Negotiating with Difficult People

 
           
  Book description  
 

This book provides a step-by-step method for negotiation that aims to ensure that satisfactory agreement is reached with even the most intransigent people. The author also co-wrote "Getting Past Yes".

   
  Book review  
 

How to negotiate with difficult people